Cathay Pacific says it will honour first and business-class tickets sold in error in move that could cost it millions

Cathay Pacific Airways is to honour first and business-class tickets accidentally sold at economy-class prices, in a move that could cost the airline millions of dollars in lost earnings.

While Cathay has not said how much the technical glitch cost the company, the Post spoke to 11 people who had snapped up 18 first class and eight business-class tickets totalling HK$216,925 (S$37,794). Based on the current retail price, the airline should have collected almost HK$5.4 (S$940,815) million from them.

from Asia
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